CimanoteCimanote

Privacy Policy

Cimanote | cimanote.com

Last updated: 2026-04-17

Introduction

Cimanote is a web-based note-taking application operated by Broderick LLC, a South Dakota limited liability company doing business as Cimanote ("we," "us," or "our"). This Privacy Policy explains what personal information we collect when you use Cimanote, why we collect it, how we use and protect it, and what choices you have over your data.

We aim to be straightforward and transparent. If something in this document is unclear, please contact us through our contact form.

By using Cimanote (including cimanote.com, app.cimanote.com, and the Cimanote Chrome extension), you agree to the practices described in this policy. If you do not agree, please do not use the service.


1. Who We Are

Cimanote is built and operated by Broderick LLC, a South Dakota limited liability company. For privacy-related inquiries, contact us through our contact form.

2. Information We Collect

2.1 Account Information (via Google Sign-In)

Cimanote uses Google OAuth as its only authentication method. We do not offer username/password registration. When you sign in with Google, we receive the following from your Google account:

We use this information solely to create and identify your Cimanote account.

2.2 Content You Create

When you use Cimanote, we store the content you create on our servers, including:

This content belongs to you. We store it so the service works as intended.

2.3 AI-Processed Content (Knowledge Engine)

If you use Cimanote Pro, the Knowledge Engine feature processes the content of your notes to generate entity pages, cross-notebook synthesis, and knowledge summaries. This processing is performed by a third-party large language model (LLM) provider on a per-request basis. Your note content is sent to the LLM provider solely to generate your personal knowledge pages and is not retained by the provider for training or any other purpose. You can opt out of Knowledge Engine processing on a per-notebook or per-note basis in your settings.

2.4 Usage and Technical Metadata

We collect certain technical information to keep the service running and to improve it:

2.5 Payment Information

If you subscribe to Cimanote Pro, payments are processed by Stripe. We do not store your full payment card details. Stripe provides us with a payment confirmation, your subscription status, and billing timestamps. See Section 4 for more on Stripe.

2.6 Web Clipper (Chrome Extension)

The Cimanote Chrome extension allows you to save content from web pages directly to your account. When you clip a page, the extension sends the following to Cimanote:

This data is stored in your Cimanote account alongside your other notes. You are responsible for ensuring you have the right to save and store third-party content. We do not verify the copyright status of clipped material.

2.7 Analytics Data

We use Google Analytics 4 (GA4) with Consent Mode v2 to understand how visitors use our marketing website (cimanote.com) and our web application (app.cimanote.com). Analytics data collection is subject to your cookie consent preferences:

2.8 Error and Diagnostic Data

We use Sentry to monitor application errors. Sentry may collect anonymised stack traces, error messages, and associated user identifiers (such as your internal user ID) when the application encounters a problem. This data is used only to diagnose and fix bugs. Sentry session replays are configured with all text masked and all media blocked, so the content of your notes is never captured in error reports.

3. How We Use Your Information

We use the information we collect for the following purposes:

PurposeLegal Basis (GDPR)
Providing the Cimanote service (storing and syncing your notes)Performance of a contract
Authenticating your identity via Google OAuthPerformance of a contract
Processing Pro subscription paymentsPerformance of a contract
Generating Knowledge Engine pages from your notes (Pro)Performance of a contract
Diagnosing errors and improving reliabilityLegitimate interest
Analysing website usage via Google Analytics (with consent)Consent
Communicating service updates, security noticesLegitimate interest / contract
Administering the referral programLegitimate interest
Complying with legal obligationsLegal obligation

We do not:

4. Third-Party Services and Data Processors

To operate Cimanote, we rely on the following third-party service providers. Each processes data only as necessary to provide their respective service to us. We maintain data processing agreements with our key sub-processors as required by applicable data protection law.

4.1 Supabase

Role: Database, file storage, and authentication relay.
Data processed: All user data, including account information, note content, and attachments.
Server location: United States.
More info: supabase.com/privacy

4.2 Stripe

Role: Payment processing for Cimanote Pro subscriptions.
Data processed: Billing information, payment confirmation, subscription status. Stripe retains billing records as required by law (typically 7 years).
More info: stripe.com/privacy

4.3 Vercel

Role: Frontend hosting and content delivery network (CDN).
Data processed: Web request logs (IP addresses, browser information) as part of standard CDN operation.
Server location: United States (primary).
More info: vercel.com/legal/privacy-policy

4.4 Fly.io

Role: Real-time collaboration server hosting.
Data processed: Note content during active real-time collaboration sessions. Data is processed in memory during the session and is not persistently stored by Fly.io.
Server location: United States.
More info: fly.io/legal/privacy-policy

4.5 Resend

Role: Transactional email delivery.
Data processed: Name and email address submitted via the contact form or waitlist on cimanote.com. This data is used solely to deliver emails and is not stored by us beyond what Resend retains as part of its email delivery logs.
Server location: United States.
More info: resend.com/privacy

4.6 Google Analytics

Role: Website and application analytics.
Data processed: Anonymised usage data (page views, session duration, interaction events) collected only when the user has granted analytics consent via the cookie banner. GA4 does not have access to note content.
More info: policies.google.com/privacy

4.7 Sentry

Role: Application error monitoring.
Data processed: Anonymised error reports, stack traces, and user identifiers. Session replays have all text masked and all media blocked.
More info: sentry.io/privacy

4.8 Google OAuth

Role: Identity provider (sign-in only).
Data processed: Google manages your Google account credentials. We receive only your email, display name, and profile photo URL.
More info: policies.google.com/privacy

We require all third-party processors to maintain appropriate security standards and to process data only for the purposes we specify.

5. Data Storage and Security

All Cimanote data is stored in the United States on infrastructure provided by Supabase, Vercel, and Fly.io. If you are located outside the United States, your data will be transferred to and processed in the United States. By using Cimanote, you consent to this transfer.

We take reasonable technical and organisational measures to protect your data, including:

No system is completely secure. If you believe your account has been compromised, please contact us immediately through our contact form.

6. Cookies

Cimanote uses a minimal number of cookies:

We do not use advertising cookies, third-party tracking cookies, or any cookies for behavioural profiling.

You can control cookies through your browser settings, but disabling session cookies will prevent you from signing in to Cimanote.

7. Data Retention

Data typeRetention period
Notes, notebooks, tags, attachmentsRetained until you delete them or close your account
Account informationRetained until account deletion
Usage metadata and sync logsRetained until account deletion
Referral and notification recordsRetained until account deletion
Knowledge Engine generated pagesRetained until you delete them or close your account
Stripe billing recordsRetained as required by applicable law (typically 7 years)
Sentry error logsSubject to Sentry's retention policy (typically 90 days)
Google Analytics dataSubject to Google's retention settings (configured to 14 months)

On account deletion: Your notes and personal data are deleted within 30 days of your request. Encrypted database backups are purged within 90 days. Stripe billing records are retained separately in accordance with financial regulations.

8. Your Rights and Choices

8.1 All Users

Regardless of where you live, you can:

8.2 GDPR Rights (EEA and UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR) or the UK GDPR:

To exercise any of these rights, contact us through our contact form. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

Note on legal basis: Our primary legal basis for processing your data is the performance of the contract between you and Cimanote (i.e., providing the service). Where we rely on legitimate interests, we have balanced them against your privacy rights.

Data controller: Broderick LLC, doing business as Cimanote, contactable through our contact form.

8.3 CCPA Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

To exercise your CCPA rights, contact us through our contact form. We will respond within 45 days.

Categories of personal information collected: identifiers (name, email, user ID); internet/network activity (sync logs, error logs); commercial information (subscription status, billing records); and content you create (notes, attachments).

We do not sell personal information. We do not share personal information with third parties for cross-context behavioural advertising.

9. Children's Privacy

Cimanote is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe a child under 13 has created a Cimanote account, please contact us through our contact form and we will delete the account promptly.

10. Links to Other Websites

Cimanote may display links to external websites (for example, in clipped content). We are not responsible for the privacy practices of those websites. This Privacy Policy applies only to Cimanote.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this document and, where the changes are material, notify you by email or via an in-app notice. Continued use of Cimanote after changes are posted constitutes your acceptance of the revised policy.

12. Governing Law

This Privacy Policy will be governed by the laws of the State of South Dakota. Any action related to or arising out of this policy will be subject to the exclusive jurisdiction of the state or federal courts located in South Dakota.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Broderick LLC (d/b/a Cimanote)
Website: cimanote.com/contact

We aim to respond to all privacy enquiries within 30 days.