Frequently asked questions

Cimanote is a clean, fast note-taking app with a built-in AI knowledge engine. Capture ideas, organize them into notebooks, and collaborate in real time. It runs as a Progressive Web App so it works on every device with a modern browser, no app store required.

Visit app.cimanote.com, sign in with Google, and you are ready to go. No forms, no verification emails, no waiting.

Every device with a modern browser. iPhone, iPad, Android, Mac, Windows, ChromeOS, and Linux. One account, every screen.

Open app.cimanote.com in your browser. On mobile, tap Add to Home Screen. On desktop, click the install icon in the address bar. Cimanote installs in seconds and gets its own app icon, no app store needed.

Yes. The free plan includes unlimited notes, notebooks, tags, full search, the web clipper extension, and the full rich text editor. No device limits, no note caps.

Every new account gets a full year of Cimanote Pro, completely free, no credit card required. All features are unlocked from day one so you can experience the full product before deciding.

Bold, italic, underline, strikethrough, headings (H1 through H3), ordered and unordered lists, checklists, blockquotes, code blocks, tables with resizable columns, and inline Excalidraw drawings. Everything you need in one editor.

Yes. Code blocks include syntax highlighting for over 200 programming languages. Type three backticks or use the slash menu to insert one.

Excalidraw is a drawing tool built directly into the Cimanote editor. Sketch diagrams, wireframes, flowcharts, or quick illustrations without leaving your note. Drawings are saved inline alongside your text.

Yes. Drag and drop images, PDFs, or documents directly into a note, paste from your clipboard, or use the upload button. Attachments up to 25 MB per file are supported.

Each attachment can be up to 25 MB. There is no limit on the number of attachments per note.

Yes. Choose between light, dark, or automatic mode that follows your system preference. Switch anytime from Settings.

Yes. Focus mode hides the sidebar, toolbar, and everything else so you see only your note. Perfect for distraction-free writing.

Yes. Markdown shortcuts work as you type: ## for a heading, - for a bullet, > for a blockquote. Standard formatting shortcuts like Cmd/Ctrl+B for bold, Cmd/Ctrl+I for italic, and many more are fully supported.

The Knowledge Engine is AI that reads your notes and builds a personal knowledge base automatically. It creates entity pages for people, companies, and concepts, synthesizes information across notebooks, detects gaps in your knowledge, and flags contradictions.

It processes your notes in the background, no manual tagging or linking required. As you write, it identifies entities and relationships, building rich knowledge pages that connect ideas across all your notebooks.

Yes. You can toggle the Knowledge Engine on or off for any individual notebook in that notebook's settings. Your choice is respected per notebook.

No. Your notes are processed solely to build your personal knowledge base. They are never used to train language models or shared with third parties.

The Knowledge Engine is included in Cimanote Pro. Every new account gets a free year of Pro, so you have immediate access from the moment you sign up.

Click Collaborate on any note, copy the link, and send it. Your collaborator opens the link and can start editing immediately.

Collaboration gives all participants edit access with real-time syncing. For read-only sharing, use Public Note Sharing - publish any note as a read-only page with a clean URL.

Yes. Changes appear instantly for everyone in the note. Colored cursors show exactly where each person is typing so you never overwrite each other.

Yes. Any note can be published as a read-only page with a clean URL. Public publishing is separate from collaboration, and viewers do not need a Cimanote account.

Guests can view publicly published notes without an account. Editing a shared note requires a free Cimanote account.

Free includes unlimited notes, notebooks, search, and the web clipper. Pro at $6/month or $60/year adds the Knowledge Engine, real-time collaboration, offline sync, file attachments, and priority support.

Free gives you the full core note-taking experience: rich editor, unlimited notes and notebooks, search, tags, and the web clipper. Pro adds the AI knowledge engine, real-time collaboration, offline editing and sync, file attachments, and priority support.

Yes. The annual plan is $60 per year, saving you $12 compared to monthly billing at $72 per year. That works out to $5 per month.

Visa, Mastercard, American Express, and most debit cards. Payments are processed securely through Stripe.

We support four currencies: USD, EUR, GBP, and CHF. Your currency is detected automatically based on your location - GBP in the UK, CHF in Switzerland, EUR across Europe, and USD everywhere else. The price is the same in every currency (6/month or 60/year) with no conversion fees or markups.

Yes. One click in your billing settings. You keep full access to Pro features until the end of your current billing period.

Yes. 30-day refund on any payment, no questions asked. Contact us through the form on our website and we will process it immediately.

The first 500 Cimanote users receive a free year of Pro plus a permanent 20% lifetime discount, just $4.80 per month or $48 per year after the free year. About 300 spots remain.

Share your referral code with a friend. After they have been active for 30 days, they get one month of Pro free, and so do you. There is no limit on referrals.

Yes. All data is encrypted in transit with TLS and at rest with AES-256 encryption.

Your data is stored on Supabase cloud infrastructure with data centers in the United States and the European Union.

Yes, anytime, whether you are on Free or Pro. Export your notes as Markdown, HTML, or a ZIP archive. Your data is yours. We never put your own content behind a paywall.

Yes. Cimanote provides cookie consent, full data export, and account deletion in compliance with GDPR requirements.

Yes. Submit a request through our contact form and all your data will be permanently removed within 30 days.

Cimanote is a Progressive Web App (PWA). It installs like a native app, has its own icon on your home screen or dock, and works offline. It is not just a website. It behaves like a full native application.

On the free plan, you can read your cached notes offline. With Pro, you get full offline support: create, edit, and delete notes without a connection. Everything syncs automatically when you are back online.

Chrome, Safari, Edge, and Firefox. Chrome and Edge offer the best PWA install experience. Safari on iOS works well for day-to-day use.

Near-instant. Changes appear on your other devices within seconds when you are online. Conflict resolution is handled automatically.

The Web Clipper is a free Chrome extension. It saves any web page into your notebooks with formatting preserved. Five clip modes let you save the full page, a selection, a simplified article, just the text, or a screenshot.